IT Support (Data Centre - Shift)
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· Build, run and maintain digital workplace solutions.
· Perform basic Microsoft/Office 365 administration include Azure Active Directory, Exchange Online, Teams, Security & Compliance and etc.
· Perform desktop management support within its framework and implementation road maps, in-line with global standards.
· Sound knowledge with virtual desktop environment solutions, include AWS Workspaces, Azure Virtual Desktop or Windows 365.
· Assist evaluations for designing cost-effective digital workplace management solutions for supporting implementation of global/in-country deployments.
· Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
· Adhere to desktop management best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
· Work and coordinate tasks with global/local desktop management vendors to ensure compliance and support in a controlled manner.
· Ensure service level adherence.
· Build strong working partnerships with other Country IT teams, business stakeholders and users.
· Communicate user needs, priorities and customer satisfaction.
· Provide technical guidance to other Digital Workplace personnel.
· Keep abreast of the latest technologies and technological opportunities.
· Any other tasks that are assigned by superior or management.
Job Type: Full-time
Pay: RM1,711.19 - RM4,500.00 per month
Schedule:
- Night shift
Experience:
- IT support: 1 year (Preferred)