Epicareer Might not Working Properly
Learn More

Customer Service Officer (Beauty Company)

RM 2,000 - RM 2,000 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Key responsibilities:

Reporting to the Office Manager, your role will be varied include:

  • Answering and responding to incoming calls and email from customers and managing booking requires
  • Calling customer and booking for their facial treatment
  • Generating reports for customers, vendor and management through internal systems as well as EXCEL
  • Extensive data entry and data management that requires accuracy to their internal systems
  • Managing and cross-checking customer data
  • Providing back up support to Reception including covering breaks and sick days
  • Electronically filing and scanning documents into the internal database
  • Other ad hoc administration and customer service tasks as required.

Skills / Experience:

Having worked at least one year in a Customer Service Administration position, you will have the below skill set:

  • Exceptional customer service skills
  • Intermediate/Advanced knowledge of Microsoft Office and computer software’s
  • Strong communication skills
  • Friendly, positive and enthusiastic approach to work
  • Ability to work within a high-volume environment
  • High degree of attention to detail and accuracy
  • Discretion in relation to confidential information

Job Type: Full-time

Pay: From RM2,000.00 per month

Application Question(s):

  • Would you be able to work in Soho Suites KLCC?