Financial Services Representative
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"Step into a career that values your expertise and passion—at N.J. Forex, your skills can bridge borders and build lasting connections."
Are you an experienced professional skilled in currency exchange and remittance? Do you speak multiple languages such as Urdu, Hindi, Bengali, or others? Join our team as a Financial Services Associate at N.J. Forex 1st Avenue Mall, a prime location serving both locals and tourists in Georgetown!
About Us: Since 2001, N.J. Forex has been a trusted provider of currency exchange and remittance services. We are committed to delivering seamless financial transactions with integrity and transparency. Our mission is to simplify financial services while building lasting relationships with our clients.
Position Overview: As a Financial Services Associate, you’ll handle currency exchange and remittance transactions, market our services, and ensure customer satisfaction. Your multilingual skills and expertise will help us attract and serve a diverse clientele.
Key Responsibilities:
- Currency Exchange: Process transactions accurately and efficiently.
- Remittance Services: Handle remittance processing with compliance to regulatory standards.
- Customer Service: Address inquiries, resolve issues, and deliver excellent service.
- Marketing and Outreach: Promote N.J. Forex services to attract new customers and retain existing ones.
- Multilingual Communication: Use your language skills (e.g., Urdu, Hindi, Bengali) to connect with diverse customers.
- Market Awareness: Stay informed on foreign exchange trends and remittance rates to provide customers with insights.
- Compliance: Ensure adherence to company policies and regulatory guidelines.
- Collaboration: Work closely with the team to achieve business growth and operational goals.
Requirements:
- Diploma or Bachelor’s degree in Finance, Business Administration, Economics, or related fields.
- Proven experience in currency exchange, remittance, and customer engagement.
- Multilingual proficiency (e.g., English, Urdu, Hindi, Bengali) is a strong advantage.
- Strong numerical skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Marketing or sales experience is an added advantage.
Why Join Us?
- Staff Perks: Enjoy exclusive staff, family, and friends’ pricing on services.
- Festival Bonus: Performance-based bonuses during major festivals.
- Career Growth: Opportunities for advancement in a reputable financial institution.
- Competitive Compensation: Attractive salary package with performance incentives.
- Dynamic Work Culture: Be part of a supportive and multicultural team.
- Skill Development: Access training tailored to currency exchange, remittance, and business growth strategies.
How to Apply: Excited to advance your career in the financial services industry? Submit your resume and a cover letter detailing your experience, language skills, and ideas for attracting more customers.
Join N.J. Forex Sdn Bhd and be part of a journey where your skills shape the future of financial services!
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Evening shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Deadline: 01/25/2025
Expected Start Date: 02/02/2025