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E-commerce Internship

RM 500 - RM 800 / month

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    -Product Listing and Content Management:
    -Assist in creating and uploading product listings to e-commerce platforms. -Ensure that product descriptions, images, prices, and other details are accurate and optimized for search. -Help with content creation such as product photos, videos, and promotional materials. -Organize and manage product catalogs on the e-commerce website.

2. Market Research and Competitor Analysis:

    -Conduct market research to identify trends, competitors, and pricing strategies. -Monitor competitors’ websites and e-commerce stores to see how they are positioning their products. -Help analyze competitor pricing, promotions, and marketing campaigns.

3. Digital Marketing Support:

    -Assist in creating and executing digital marketing campaigns (e.g., email marketing, social media ads, Google Ads). -Work on SEO (Search Engine Optimization) for product listings and website content. -Help with affiliate marketing and working with influencers or affiliate partners. -Track and analyze marketing campaign performance and assist in improving future campaigns.

4. Customer Service and Order Fulfillment:

    -Assist in managing customer inquiries, complaints, and returns (via email, chat, or phone). -Help process and track orders, ensuring they are shipped promptly and correctly. -Provide support to the customer service team by addressing customer feedback, reviews, and issues.

5. Inventory and Stock Management:

    -Help monitor inventory levels and ensure that products are restocked when necessary. -Assist in tracking sales trends and adjusting inventory based on demand. -Support in maintaining accurate stock information on the e-commerce platform.

6. Analytics and Reporting:

    -Assist in tracking and reporting e-commerce metrics (e.g., conversion rates, traffic sources, bounce rates, average order value). -Use tools like Google Analytics, Shopify Analytics, or Adobe Analytics to generate reports and insights. -Help interpret data to understand customer behavior, sales performance, and marketing ROI.
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