Sales Support Executive (Immediate Vacancy & Permanent Position)

We are seeking a dynamic, efficient and result oriented Sales Support Executive to join our team. The ideal candidate will be proactive, self-motivated, strong communication skill and customer-centric. Successful candidate will be given guidance and training to achieve company’s target as a team player.

Key Responsibilities:

- Monitor and manage order processing, ensuring timely fulfilment and delivery -Respond to customer inquiries promptly via email, phone, and other communication channels -Provide detailed product information, guidance, and recommendations to customers -Generate regular sales reports and performance metrics for internal review -Assist the sales team in preparing proposals, quotes, and presentations for potential clients. -Coordinate between sales, logistics, and other departments to streamline processes -Handle documentation, invoicing, post-sale follow-ups and payment collections -Track customer feedback and industry trends to identify improvement areas -Collaborate with the sales team to develop strategies for upselling and cross-selling -Assist to disseminate marketing materials/content via mobile etc -Monitor inventory control and re-stock processes -Constant monitoring of government assisted grants and programme -Apply product certifications and renewals -All other related sales support work