ADMIN OPERATION

Receive and verify the quality and quantity of new shipments. Responsible in packing for online and offline orders. Check and update tracking number of parcel and order list from customers. Reply customer chat eg: tiktok seller / whatsapp Handle customer inquiries and provide accurate information Resolve customer issues and complaints promptly and professionally create purchase order (PO) for preorder item Responsible for keeping track of stock in and stock out. ensuring that customer orders are delivered in a timely manner Assure all products are in stocks and restock products when needed. Maintain the highest level of visual merchandising and store conditions. Assist in managing the store daily operation. Other tasks assigned by Top Management.