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Customer Care Executive (7 months)

RM 2,500 - RM 2,999 / Per Mon

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Responsibilities: Handle inbound and outbound calls with professionalism, providing exceptional service to exceed customer expectations. Confidently address and resolve customer complaints with empathy and efficiency. To perform telesales for Life Insurance Product Respond promptly and diligently to customer inquiries via WhatsApp, ensuring a seamless experience. Process full settlement requests and coordinate the dispatch of redemption merchandise to customers. Serve as a reliable team player by performing relief functions during the absence of team members. Requirements: Minimum diploma in any field Minimum 1 year of working experience in related industry Fresh Graduates are encouraged to apply Well versed in English and Bahasa Malaysia