CUSTOMER CARELINE EXECUTIVE
RM 1,500 - RM 2,000 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
- MInimum SPM & Above
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
- dealing with customer issues and churning out an easy-to-follow solution
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Schedule:
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (Required)
Education:
- STM/STPM (Required)
Experience:
- Customer Care Service: 1 year (Preferred)
Language:
- Bahasa (Preferred)
Application Deadline: 01/06/2025
Expected Start Date: 01/06/2025
Similar Jobs