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CUSTOMER CARELINE EXECUTIVE

RM 1,500 - RM 2,000 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • MInimum SPM & Above
  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  • curating streamlined email and social media communication mediums for offers, updates and much more
  • dealing with customer issues and churning out an easy-to-follow solution
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Evening shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (Required)

Education:

  • STM/STPM (Required)

Experience:

  • Customer Care Service: 1 year (Preferred)

Language:

  • Bahasa (Preferred)

Application Deadline: 01/06/2025
Expected Start Date: 01/06/2025