Product Specialist (ServiceNow Developer)
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Summary:
As a ServiceNow Developer, the primary responsibility will be to design, develop, and implement solutions using the ServiceNow platform. The role required to work closely with stakeholders, system administrators, and other development teams to understand business requirements and translate them into efficient and effective ServiceNow solutions. The expertise in ServiceNow development will contribute to improving processes, workflows, and user experiences within the organization.
Job Responsibilities:
- To collect the requirements, design, develop, configure, test, implement, support and improve ServiceNowITSM tool.
- Customize ServiceNow applications, modules, forms, workflows, and user interfaces based on business requirements.
- Analyse the business operation needs and translate into technical requirement
- To support, troubleshooting, administration, perform patching and upgrades of ServiceNow.
- Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's scripting language.
- Customize and extend ServiceNow functionalities using platform features like Business Rules,
- Script Includes, UI Actions, UI Macros, and Service Portal.
- Collaborate with cross-functional teams, including system administrators, business analysts and project managers to deliver successful ServiceNow projects.
- Provide technical support and troubleshooting assistance to end-users for ServiceNow applications and functionalities.
- Advise on tools technology adoption based on business & technical consideration.
- Propose integration strategies for the various technology components to achieve a holistic solution.
Job Requirement:
- Minimum 3 years’ experience with implementation and support of ServiceNow modules.
- Must have ServiceNow certification, (e.g., Certified Application Developer).
- Three (3) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products.
- Two (2) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development.
- Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML).
- Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a MUST.
- Hands-on development and customization of ServiceNow applications.
- Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
- Strong communication and interpersonal skills.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM7,000.00 - RM12,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus