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Executive - Sales & Operations

RM 3,000 - RM 5,000 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Roles:

The Executive - Sales & Operations will have the responsibility to be a brand ambassador and actively promote Sunway Pristine Laundry to customers both existing and new customers. He/she will be responsible for managing customer accounts effectively, providing a great experience to customers, and delighting customers while building rapport and loyalty.

Responsibilities:

  • Cultivate, maintain, and grow relationships with new and established accounts that will increase business and ensure excellent customer relations.
  • Provide continual efforts to maintain relationships with existing customers to drive renewals and upsell opportunities.
  • Collecting and analyzing data concerning consumer behavior to understand changing needs.
  • Keeping accurate records pertaining to sales and services.
  • Maintaining updated knowledge of the Company’s operations and services.
  • Resolving complaints and keeping track of all processes that pertain to the client’s desires.
  • To perform any other duties as assigned by the Management from time to time.

Skills & Experience:

  • Degree in Business/Marketing or other relevant disciplines with a minimum of 1-year experience in Key Accounts Development/Marketing/Sales or Customer Service.
  • Responsible, self-motivated, and diligent;
  • Able to work in a face-paced environment and handle external pressure.
  • Excellent communication skills & interpersonal skills.
  • Multitasker who possesses the ability to lead and prioritize tasks across various teams within the organization.
  • Hands-on knowledge of Microsoft Office applications.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Language:

  • Mandarin (Required)
  • Bahasa (Preferred)
  • English (Required)

Application Deadline: 01/24/2025
Expected Start Date: 01/02/2025