Key Account Executive

Full Time, onsite
Sunway Pristine Laundry Sdn Bhd
Petaling Jaya, Malaysia

Salary undisclosed

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Roles:

The Key Account Executive will have the responsibility to be a brand ambassador and actively promote Sunway Pristine Laundry to customers both existing and new customers. He/she will be responsible for managing customer accounts effectively, providing a great experience to customers, and delighting customers while building rapport and loyalty.

Responsibilities:

Cultivate, maintain, and grow relationships with new and established accounts that will increase business and ensure excellent customer relations.
Provide continual efforts to maintain relationships with existing customers to drive renewals and upsell opportunities.
Collecting and analyzing data concerning consumer behavior to understand changing needs.
Keeping accurate records pertaining to sales and services.
Maintaining updated knowledge of the Company’s operations and services.
Resolving complaints and keeping track of all processes that pertain to the client’s desires.
To perform any other duties as assigned by the Management from time to time.

Skills & Experience:

Degree in Business/Marketing or other relevant disciplines with a minimum of 1-year experience in Key Accounts Development/Marketing/Sales or Customer Service.
Responsible, self-motivated, and diligent;
Able to work in a face-paced environment and handle external pressure.
Excellent communication skills & interpersonal skills.
Multitasker who possesses the ability to lead and prioritize tasks across various teams within the organization.
Hands-on knowledge of Microsoft Office applications.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits: