STORE MANAGER|ASICS Viva City Mall| Kota Kinabalu

Main Role:

Reporting to Retail Ops/Retail HOD, the incumbent will be responsible for managing the overall daily operation of the store to maximize sales and profits by taking ownership and responsibility for all aspects of store operations, while playing an active role on the sales floor.

Job Responsibilities:

• Ensure store operational requirements as per set Standard Store Operating Procedure (SOP) and by scheduling and assigning employees; following up on work results all the time
• Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results providing advice for staff performance improvement
• Ensure all the time excellent customer service and demonstrate strong selling skills
• Meet sales goals by training, motivating, mentoring and providing feedback to store staff
• Maintain outstanding store condition and visual merchandising standards and ensure store windows and in-store visual merchandising are in line with brand’s guideline
• Monitor and maintain retail store inventory level and feedback to merchandising managers and brand managers up on sales trend and movement
• Attend to customer complaints and ensure they are tactfully handled
• Ensure 100% implementation of promotional and marketing event organized by brand marketing team
• Handle sales transaction in CEGID and ensure 100% accuracy
• Handle sales cash and follow set standards of cash deposit as per the company policy
• Control monthly store operational expenses such as petty cash / part time & overtime costs
• Train, monitor and develop Asst. Store & Administration Manager as a successor
• Ensure proper stock receiving (physical / system) and processing and arranging as per set standard
• Perform weekly / monthly / yearly stock count and control process as per SOP
• Prepare and submit all monthly store expenses / invoices, and other reports to Malaysia Office
• Prepare and submit effective monthly staff duty roster, attendance report and other related reports and documents to Malaysia Office for payroll processing / Sales Tracking/ Prepare Daily / Weekly / Monthly sales report
• Other operational tasks as assigned by the immediate superior / Area Sales Supervisor / Head of Operation

Job Requirement:

• Must possess at least SPM or equivalent and preferable with 3 years of Retail working experiences.
• Those without sales experience but with initiative to learn keen sense in fashion industry will also be considered.
• BM and English language is required.
• With strong sense of responsibility and pro-activity.
• Commit to work on shift, long hours, weekends, and Public Holidays as needed.

Other Benefits:

• Leave entitlement
• Medical insurance coverage
• Attractive Commission
• EPF, SOSCO, EIS
• Staff Uniform
• Staff Purchase
• Company Activities

New Work Location: ASICS Viva City Mall (Opening in April 2025)

Working days : 6 off day Per Month

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

Job Type: Full-time

Pay: RM3,000.00 - RM6,000.00 per month