Sales and Service Consultant

Job Title: Sales and Service Consultant

Location: Ikon Connaught Mall, Cheras

Company: Peak Fitness

Job Description:

The Sales and Service Consultant at Peak Fitness plays a vital role in driving membership growth and ensuring an exceptional experience for our clients. This position requires a dynamic individual with a passion for health and fitness, excellent communication skills, and a strong customer service orientation.

Key Responsibilities:

Sales:

Actively engage with potential members to promote Peak Fitness memberships and services.

Conduct tours of the facility to showcase amenities and available programs.

Meet and exceed monthly sales targets through effective lead generation, follow-up, and closing techniques.

Develop and maintain relationships with new and existing clients to foster loyalty and retention.

Customer Service:

Provide exceptional service to members and prospects, addressing inquiries and resolving any issues in a timely manner.

Assist members in setting and reaching their fitness goals by promoting relevant programs and services.

Create a welcoming and positive environment within the gym to enhance the member experience.

Administrative Duties:

Maintain accurate records of membership and service agreements.

Track and report on sales metrics and customer feedback to management.

Assist in organizing and promoting special events and fitness challenges.

Team Collaboration:

Collaborate with trainers and other staff to ensure seamless communication and delivery of services.

Participate in ongoing training and development to enhance sales techniques and product knowledge.

Qualifications:

High school diploma or equivalent; a degree in Business, Fitness Management, or a related field is a plus.

Proven experience in sales, customer service, or fitness-related roles.

Strong interpersonal and communication skills, with the ability to connect with a diverse range of clients.

Passion for health, fitness, and helping others achieve their wellness goals.

Ability to work flexible hours, including evenings and weekends as needed.

Benefits:

Competitive salary with commission structure.

Complimentary gym membership and discounts on services.

Opportunities for professional development and career advancement.

Supportive and dynamic work environment focused on personal and team success.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Retention bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Application Deadline: 12/31/2024
Expected Start Date: 01/02/2025