Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Manager/ Assistant Manager Customer Support

RM 5,000 - RM 9,000 / Per Mon
Original
Simplified
  • To Head the TSS team (Appointed) on overall Support operation.
  • To set TSS monthly roster and to oversee Support daily operation.
  • To ensure TSS SOP and Code of Conduct are adhered at all time
  • To verify all TSS “JOB SHEET” of the work and mileage claim on weekly basis prior to submission for superior approval.
  • To prepare all TSS operations related reports timely for submission.
  • To ensure subordinate reports are produced timely for your verification/approval prior to submission.
  • To manage the team for relocation, commissioning and installation of company machines, ETG and systems for overseas and local market.
  • To manage the team to deliver on time technical support to overseas casino/club for company machines, ETG and systems ensuring SLA for L1 support is met
  • To arrange standby support if deemed necessary for casino / club when introduction of new company products (or game or program) and to ensure the team provides constant updates and feedback to related parties for product review and improvement.
  • To be responsible in arranging the team in carrying out product upgrade on site, e.g. machine game change and system software upgrade/testing
  • To be responsible in gathering customer feedback from the team and notify Company HQ (Sales and Support).
  • To be responsible in liaising with the customer for any technical inquiry and provide resolution if any
  • To provides new sites on-site training to customers on game functionality and operation.
  • To provides devise conversion instructions for configuration comparisons or hardware upgrade/downgrade changes.
  • To provide technical assistance by fixing problems remotely using remote access.

• Advanced Diploma in Software Engineering / Information Technology / Computer Science or related discipline.

• Minimum 5 years technical support experience in gaming industry.

• Ability to lead and guide technicians for overseas or local assignment.

• Computer literate, with strong knowledge in computer hardware, software and computer networking will be an added advantage.

• Good interpersonal skills and able to communicate with all levels, internally and externally, in a professional and responsive manner.

• Knowledge and understanding of AC/DC fundamentals will be an added advantage.

Are you passionate about creativity and committed to design excellence? Do you want to be part of the team building the next generation of interactive games?Exceed your potential… come join us!

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