Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Executive

RM 4,000 - RM 4,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
  • Reply customers' tickets (emails/social media/ecommerce platforms)
  • Provide and suggest efficient workflow to streamline repetitive queries
  • Handle issues on different topics in accordance with Standard Operating Procedures (SOP)
  • Identify customer needs, clarify information, research each problem and provide solutions and/or alternatives
  • Other online customer service tasks
  • Update products availability on the website, uploading new products required

Job Requirements

  • Min SPM
  • A good command of English - all communication in English
  • At least 1 year of experience in online customer service (Required)
  • Can work independently.
  • Strong sense of responsibility and self-motivated, and team player.
  • Able to work on shift basis and public holidays
  • Korean language TOPIK level 4 and above will be a plus
  • Able to start immediately

Responsibilities

  • Entertain customers' queries in a timely manner
  • Communicate with warehouse management for stock enquiries

Work Schedule

  • Working days: Monday - Sunday Rotational 5 days/week (including weekend and public holidays)
  • Working hours: Rotational Shift (9am - 6pm, 3pm - 12am) (9 hour shifts including break/day)

Benefits

  • Work from home position (Hybrid or Fully Office)

Location

  • Kuala Lumpur (Future Office relocation in Kuala Lumpur)

Probation period: 3 months

Job Types: Full-time, Permanent

Pay: From RM4,000.00 per month

Benefits:

  • Work from home

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Application Question(s):

  • Have you done any online customer servicing i.e. emails, social media enquiries in English?
  • Customer with order number #1234 from 3 weeks ago emailed us and asked why they haven't received their order. Their items have not arrived at our warehouse yet, we are still waiting for delivery from supplier. How would you reply them?
  • How do you handle a situation where you don't immediately know the answer to a customer's question?

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • English (Required)
  • Korean (Preferred)
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