Quality Assurance Assistant

Key Responsibilities

1. Quality Assurance Activities

1.1 Conduct routine quality checks and audits on calibration processes and equipment.

1.2 Verify the accuracy of calibration certificates and related documentation.

1.3 Ensure adherence to ISO/IEC 17025 standards and other relevant industry guidelines.

1.4 Maintain and update QA records for all equipment and processes.

2. Process and Compliance Management

2.1 Oversee compliance with standard operating procedures (SOPs) in calibration processes.

2.2 Identify non-conformance issues and initiate corrective and preventive actions (CAPA).

2.3 Assist in internal and external audits, including ISO audits.

2.4 Provide input on quality-related policies and procedures.

3. Calibration Support

3.1 with calibration technicians to validate and verify equipment performance.

3.2 Ensure proper maintenance and traceability of reference standards and instruments.

3.3 Review and approve calibration procedures to ensure accuracy and reliability.

4. Training and Guidance

4.1 Train and mentor calibration staff on quality standards and best practices.

4.2 Conduct awareness sessions on quality policies and compliance requirements.

5. Customer and Documentation Management

5.1 Address customer complaints related to quality issues and provided resolutions.

5.2 Maintain proper documentation for traceability and audit purposes.

5.3 Prepare QA reports and submit them to management as required.

6. Continuous Improvement

6.1 Propose and implement improvements in quality assurance processes.

6.2 Analyse QA data to identify trends and recommend solutions to recurring issues.

6.3 Stay updated on the latest QA technologies and calibration standards.

Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Yearly bonus