Customer Support Assistant

Salary undisclosed

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*Can start working immediately*

Working Hours :-

Monday – Friday : 8:00am to 5:30pm (with 1 hour lunch break)

Saturday & Sunday : Rest Day

1) Minimum 2 years of working experience in customer support / manufacturing industry

2) Good communication skills, able to communicate in Bahasa Malaysia, English (both written and verbal)

3) Strong interpersonal and problem solving skills

4) Computer literacy

5) Able to work independently and as part of team

6) Position is based in Taman Bukit Belimbing, Balakong, Seri Kembangan, Selangor.

Salary Range : RM1,800 – RM3,000 (Including Sales Commission)

Job Responsibility:

To collect orders from customer via message, calling or emails and key in to EMP system.
To ensure all stock are available for the delivery.
To arrange transporter and courier service for local or outstation delivery.
To communicating and coordinating with relevant department as necessary.
To provide any necessary data or report to the sales team.
To ensure the regular follow up with customer to lead sales.
To ensure all orders are keyed in and generate Sales Order Summary Item to Production Department.
To ensure quantity FG are available to the orders.
To ensure amount is tally from driver’s daily cash collection.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,000.00 per month

Benefits: