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Infrastructure Management Principal

Salary undisclosed


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• Experience: 5+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations. At least 3+ yrs. of cloud experience. • Excellent Communication: Must have the ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. • Education: Desired Degree in Computer Science/Technology, Engineering or Equivalent Experience. Certification in Microsoft and/or other Cloud Technologies. • Customer Obsessed: Passion for customers and focus on delivering the right customer experience. • Learner Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. • Technical Skills: Deep understanding of cloud computing technologies with demonstrated hands-on experience in one or more of the following domains: o Azure Core IaaS: Compute, Storage, Networking, High Availability o Data Platform and Bigdata: Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Synapse, Azure Data Factory, Databricks, Cosmos DB o Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. o Containers and container orchestration platforms: Docker, Kubernetes, AKS o Identity and Authentication: SSO/Federation, AD/Azure AD, ADFS, etc. o Proficiency in one or more scripting languages (PowerShell, Python, C#, Open Source) o Backup tool knowledge needed (Netbackup , Cloud based backup Barracuda)