CO-ORDINATOR SALES

Key Responsibilities: 1. Administrative Support: - Provide administrative support to the sales team, including preparing reports, maintaining databases, and handling correspondence. - Coordinate and schedule meetings, appointments, and travel arrangements for the sales team. 2. Client Interaction: - Assist in responding to client inquiries and providing information about the hotel's services and facilities. - Maintain strong relationships with clients and ensure high levels of customer satisfaction. 3. Event Coordination: - Assist in the planning and execution of events, conferences, and meetings held at the hotel. - Coordinate with various departments to ensure all event details are managed efficiently. 4. Sales Support: - Prepare sales presentations, proposals, and contracts for clients. - Assist in tracking and analyzing sales performance and market trends. 5. Database Management: - Maintain and update client databases, sales records, and contact lists. - Ensure all data is accurate and up-to-date for effective sales reporting. 6. Marketing Support: - Assist in the development and implementation of marketing campaigns and promotional activities. - Coordinate with the marketing team to ensure alignment with sales strategies. 7. Communication: - Serve as a point of contact between the sales team and other hotel departments. - Ensure effective communication and coordination to support sales activities. 8. Reporting: - Generate and distribute regular sales reports and performance metrics. - Provide insights and recommendations based on sales data analysis. 9. Compliance: - Ensure all sales activities comply with hotel policies, industry standards, and legal requirements. - Maintain confidentiality of sensitive client information and sales data. Skills and Qualifications: - Education: A bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred. - Experience: Previous experience in sales, customer service, or administrative roles, preferably within the hospitality industry. - Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and colleagues. - Organizational Skills: Strong organizational and time management skills to handle multiple tasks and priorities. - Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with sales and CRM software. - Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with clients and team members. - Problem-Solving: Ability to think critically and solve problems efficiently. - Attention to Detail: High level of accuracy and attention to detail in all tasks. Typical Work Environment: - **Office Setting:** Primarily working in an office environment within the hotel. - **Collaborative:** Frequent interaction with various departments and team members to support sales activities. - **Flexible Hours:** May require working outside of standard business hours to accommodate client needs and events.