SALES MANAGER

Sales Manager in the hotel industry Key Responsibilities: 1. Developing Sales Strategies: Creating and implementing strategic sales plans to attract new customers and retain existing ones. 2. Client Relationship Management: Building and maintaining strong relationships with clients, including corporate clients, travel agents, and event planners. 3. Negotiating Contracts: Negotiating contracts and packages to maximize profits while meeting client needs. 4. Market Analysis: Analyzing market trends and competitor activity to identify new business opportunities and areas for growth. 5. Sales Team Leadership: Managing and mentoring a team of sales representatives, providing training and feedback to ensure they meet sales targets. 6. Promotional Activities: Collaborating with the marketing department to develop promotional activities and campaigns. 7. Sales Reporting: Preparing reports on sales performance, goals, and profits, and presenting these to senior management. 8. Industry Networking: Attending trade shows, industry events, and networking to broaden the hotel's business network. 9. Customer Service: Ensuring the highest quality of service to customers at all times, addressing inquiries, and resolving issues promptly. 10. Event Coordination: Liaising with wedding and event planners to secure bookings and enhance hotel patronage. Skills and Qualifications: - Strong Sales Background: Proven track record in sales, preferably within the hospitality industry. - Excellent Communication: Strong verbal and written communication skills to effectively interact with clients and team members. - Interpersonal Skills: Ability to build and maintain relationships with clients and colleagues. - Organizational Skills: Highly organized and detail-oriented to manage multiple projects and priorities. - Leadership: Ability to lead and motivate a sales team, providing guidance and support. - Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. - Customer-Focused: Passion for delivering exceptional customer service and ensuring guest satisfaction. Typical Work Environment: - Office and On-Site: Working in an office setting as well as on-site at the hotel to meet with clients and oversee sales activities. - Flexible Hours: Often requires working outside regular business hours to accommodate client schedules and attend events. ** Hospitality/Hotel industry background is first choice**