Customer Service Executive (Kuala Lumpur)
RM 2,150 - RM 2,350 / month
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Requirements:
- Malaysian citizen
- Min. SPM holder
- Fresh graduates are welcome!
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Willingness to work flexible, rotational shifts, including weekends.
- Pass pre-phone interview & assessments
- Can join on 6 January 2025
Job scope
- Excellent telephone etiquette (professional, confident and patient)
- Assist customers related to telco problem
- Billing/Prepaid/Postpaid/Line issue etc
- Identifying the issue, assist customer according to the system
Working Shift:
- 8:00AM - 12:00AM
- 8 working hour daily in rotational shift basis
- 5 working days weekly in rotational shift basis
- 2 days off per week
Remuneration Package
- Salary package : Up to RM3,000
- Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Working Location
- Berjaya Times Square Jalan Imbi, Kuala Lumpur
- Nearby to Monorail Imbi station
Job Types: Full-time, Fresh graduate
Pay: RM2,150.00 - RM2,350.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Application Question(s):
- What is your expected salary?
- If you hired, can join on 6 January 2025?
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
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