SERVICE CREW - NON HALAL RESTAURANT

WONJO BUANJIB - KOREAN BBQ RESTAURANT

Position: Service Crew (Local)
Location: Wonjo Buanjib at Juru Auto City, Penang
Job Type: Full-time/Part-time

Job Summary:
We are looking for a friendly, energetic, and customer-oriented Service Crew member to join our team at our Korean BBQ restaurant. As a Service Crew member, you will provide exceptional service to our guests, ensuring that they have a memorable dining experience while maintaining a clean, safe, and organized restaurant environment.

Key Responsibilities:

1. Customer Service:

• Greet and welcome customers warmly as they enter the restaurant.
• Assist guests in choosing menu items and explain the concept of Korean BBQ.
• Take customer orders accurately and efficiently.
• Ensure customer satisfaction by checking on guests throughout their meal.
• Address any concerns or complaints promptly and professionally.

2. Serving Food and Drinks:

• Serve food and beverages to customers in a timely and courteous manner.
• Ensure all side dishes and condiments are available and replenished regularly.
• Assist customers with grilling their food, ensuring they are comfortable with the process.
• Refill drinks, provide additional utensils, and clear away used plates and dishes.

3. Restaurant Maintenance:

• Keep dining areas clean and organized, including tables, chairs, and floors.
• Ensure that all condiments, cutlery, napkins, and other items are properly stocked and available for customers.
• Clean and sanitize tables after guests leave to prepare for the next guests.
• Assist in maintaining the cleanliness of kitchen and service areas.

4. Teamwork and Communication:

• Collaborate with kitchen staff and other crew members to ensure smooth operations.
• Follow all restaurant policies and procedures for health and safety.
• Assist in opening and closing the restaurant, including setting up and closing down workstations.
• Maintain positive communication with colleagues and management.

5. Additional Duties:

• Handle cash and credit card transactions, if required, and provide correct change.
• Take responsibility for ensuring an exceptional dining experience for every guest.
• Assist with special events, promotions, or catering services as needed.

6. Skills and Qualifications:

• Previous experience in the food service industry is a plus but not required.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work in a fast-paced environment.
• Basic math skills for handling payments and transactions.
• Physical stamina to stand for long periods and carry heavy trays.
• Knowledge of Korean BBQ and menu items is a bonus, but training will be provided.

7. Work Environment:

• Fast-paced, high-energy work environment.
• Opportunities for growth and development within the restaurant industry.
• Friendly and supportive team atmosphere.

Benefits:

• Competitive salary based on experience.
• Training and development opportunities.
• Other benefits, such as punctuality allowance, grooming allowance, transport allowance & hostel provided

If you're passionate about food, hospitality, and delivering exceptional service, we would love to hear from you! Apply today and be part of our dynamic team at Wonjo Buanjib.

Please contact through WhatsApp: Melody - 01126697830

Job Types: Full-time, Permanent

Pay: From RM2,200.00 per month

Benefits:

• Meal allowance

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Rotational shift

Supplemental Pay:

• Attendance bonus
• Overtime pay

Experience:

• Server: 1 year (Preferred)