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Technical Customer Care Executive (Mandarin Speaker)

RM 3,100 - RM 4,000 / Per Mon


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  • Respond to user queries via email, chat, or phone, depending on the support channel. Maintain a professional, empathetic, and solution-oriented tone during interactions.
  • Diagnose, troubleshoot and identify solutions for customer.
  • Manage databases and ensure system security.
  • Device and Hardware Assistance: Help customers troubleshoot issues with devices such as routers, modems, and smart home devices.
  • Candidate must possess at least SPM.
  • Required language(s): Mandarin, English. (Must be able to speak MANDARIN to ensure smooth communication with end-user support.
  • Need to be a fast learner as we are a fast-paced company.
  • Great attention to details and excellent problem-solving skill.
  • Fresh Graduates are encouraged to apply. Have experience as Technical Customer Service will more prefer.
  • Willing work as Rotational Shift.
  • EPF/SOSCO
  • Provided training.
  • Provided commission
  • Provided allowance.
  • Near to LRT Sration.
  • 5 working days ); 9 hour per shift.
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