Customer Service Executive
RM 2,500 - RM 3,000 / Per Mon
Original
Simplified
- Manage customer inquiries through various communication channels.
- Offer detailed information about products and services.
- Efficiently process customer orders.
- Resolve customer concerns promptly.
- Document all customer interactions.
- Understand and meet customer needs for satisfaction.
- Establish strong relationships with customers through effective communication.
- Provide accurate information using appropriate methods.
- Achieve personal and team sales targets.
- Address customer complaints and ensure timely solutions.
- Maintain customer records and process accounts.
- Adhere to communication procedures and policies.
- Go above and beyond to engage with customers.
- Perform duties as assigned by the head of the department, with the nature of duties subject to change over time.
- Handle any ad-hoc duties assigned without prior notice.
- Certificate/Diploma or higher.
- Minimum 3 years' experience.
- Training provided.
- Quick learner with a good attitude.
- Team player.
- Hardworking with a positive work ethic.
- Basic Microsoft Office skills.
- Strong interpersonal skills.
- Required language(s): English, Bahasa Malaysia
- Attractive Basic Salary
- EPF & SOCSO Contribution
- Commissions
- Medical Benefit
- Annual Leave
- Staff Purchase / Discount
Similar Jobs
