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- To develop and implement quality control and quality assurance procedures / processes. - To manage the quality management system documents control, ensuring proper version control and maintaining an organized repository. - To plan and conduct internal quality audit for continuous improvement of the educational programmes and services. - Identify areas for improvement in academic and operational process through data analysis and stakeholder feedback. - Develop and implement problem solving strategies to address quality related issues and enhance overall performance. - Monitors Quality Management System (QMS) implementation and Continual Quality Improvement (CQI) actions plans. - Responsible for the operations and administration of the QA office. - Develop, review, and maintain College’s quality policies, procedures, guidelines and processes including quality nuances/scorecards, quality assurance departmental procedures, and other quality-related materials.
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