Team Member, Front Office
Salary undisclosed
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- Process guest check-ins and check-outs according to hotel service and standard operating procedures. - Pre-register designated guests and prepare key packets. - Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). - Maintain confidentiality of all guests and hotel information., - Employ attention to detail in order to ensure security of guest room access. - Issue safe deposit boxes to guests and ensure security of key. - Resolve discrepancies on the room status report with housekeeping.
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