Senior Enterprise Technology Engineer
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Entity:
Technology
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Job Description:
bp is reinventing itself from an IOC to an IEC, and digital capability is at the core of this vision. The I&E team that underpins the Trading and Shipping business unit is looking to establish a dynamic and growing team in Hungary to work alongside the business teams that operate in country and enable the significant growth agenda. We are looking for energetic and dynamic individuals to join this team as it starts and grows to help shape the team and help us grow and support the significant business growth agenda
This role will manage the bp Trading & Shipping (T&S) Finance I&E SAP Support Organisation. Our SAP service forms the backbone of all of our Global cross-commodity settlement and accounting activities.
As a Senior Enterprise Technology Engineer you are a technology service expert providing bp with capabilities in the definition, and operation of critical IT services. The role uses knowledge of both traditional concepts and site/software reliability principles and operational support techniques.
Our Senior Enterprise Technology Engineers hold management roles over the delivery of services from internal squads or external providers to ensure business performance in line with agreed, SLOs, IT outcomes and levels of risk and resilience. You ensure operational integrity and operational compliance with appropriate regulatory and internal standards. You are familiar with DevOps based models as well as traditional outcome based services, and are skilled in working with multidisciplinary teams to identify and resolve customer struggles, inefficiencies, and blockers to delivery velocity. You are a skilled vendor manager, able to ensure the success of traditional outsourced service contracts, and to drive continuous improvements in service quality and customer experience.
You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new industry technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Enterprise Technology Engineering Community.
You provide expertise and recommendations on how to improve wider services delivered by other members of the Enterprise Technology Engineering Community. You coach others to drive improved performance across our business, and drive awareness of Service Engineering principles into the organisation.
You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective team player, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek input from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to advise actions and respond to situations as they arise.
Key Accountabilities
The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do.
Support Finance Tech Lead and Product Manager with project planning and prioritization activities (testing, operations, and ongoing improvements to digital products and services)
Ensure on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
Work with geographically diverse business groups and support teams to deliver solutions effectively and efficiently, following the change management procedures for smooth and timely delivery of solutions.
Own incident management, both for major and regular problems. Manage third party development teams to resolution within the SLA. Follow up on Root Cause Analysis and drive it to completeness and sign off. Lead teams to develop solutions avoiding the recurrence.
Confident decision making, act with delegation of authority when required. Sign off authority on incident resolution, RCA documents and vendor capacity planning
Allocate tasks to vendor teams. Handle, plan, review and influence resource capacity.
Strong collaborator management, develop excellent business relationship with partners, become the single PoC for SAP operational issues.
Confidently and independently make decisions when and as required, drive decision makings toward common goals while being responsible for outcomes.
Crucial role in driving a smooth transition when new SAP projects are being implemented
Identify common issues across business groups and help design a standardized solution for all. Proactively identify risks, suggest fixes for defects and support timely resolution of critical production issues.
Job requirements:
5+ years experience in IT industry with experience in designing, planning, implementing, maintaining, and documenting solutions.
Experience in the application of modern Service Delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of Product Based delivery
Consistent track record of end-to-end project lifecycle including requirement analysis, testing, deployment, and production support.
Experience with Change Management and Release Management
Experience with large-scale enterprise-wide IT environments containing multiple technologies, servers, and logical environment.
Consistent record of end-to-end project lifecycle including requirement analysis, testing, deployment, and production support.
Experience in strategic planning and portfolio prioritization / management to ensure compatibility with current systems, assessing cost implications and operational impacts.
Major Incident Management and Resolution in SAP T&S. Experience in leading and providing effective incident resolution, business communication, restoring services safely and securely in the shortest possible recovery time.
Working in a partially managed service environment and/or supervising 3rd party service delivery
Project Management experience delivering IT led projects
Broad experience contributing and collaborating to assist design, plan, implement, maintain, and document services and solutions
Incident Management experience
Expertise in SAP ECC and BW: Knowledge and expertise in SAP ECC (ERP Central Component) and BW (Business Warehouse).
What we offer:
It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits include:
Generous salary package including an annual bonus program and individual performance-based incentives.
Additional EPF contributions totaling 15%.
Excellent work-life balance & flexible working arrangements! a
Collaborative environment that celebrates achievements, diversity, and culture
Ongoing career development and progression opportunities in a global organization
16 weeks paid parental leave (4 weeks partner leave)
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
