Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Manager

RM 6,000 - RM 8,000 / Per Mon
Original
Simplified
  • Overseeing the daily operations of the customer service team, ensuring KPI's and service standards are met.
  • Supports the developmental needs of team and coaching, mentoring or craft, coach & deliver training programs.
  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations & recognizes performance.
  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction to improve efficiency and enhance customer satisfaction.
  • Resolve escalated issues promptly.
  • Collaborate with sales, product & marketing departments to address customer feedback and improve processes.
  • Prepare reports on team performance.
  • Solicits employee feedback and reviews to identify and address employee problems or concerns.
  • Assists as needed in the interviewing and hiring of employee team members.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Proven experience minimum 5 years in customer service or similar leadership role in hotel/tourism industry.
  • Excellent communication in verbal, written & visual skills.
  • Strong leadership and team management abilities.
  • Analytical mindset to interpret data & identify solutions.
  • Ability to craft, coach & deliver training programs to customer service executives.
  • Bachelor's degree or diploma in Business, Communications or related field preferred.
  • Language required: English, Bahasa Malaysia, Mandarin.
  • Casual attire
  • Hot desk environment
  • Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
  • Statutory deductions
  • Commission
  • Performance incentives
  • Annual leave
  • Dental allowance
  • Optical allowance
  • Panel clinic
  • Life insurance
  • Attendance bonus
  • Learning incentive
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