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Customer Service Team Lead (Mandarin Speaker)

Salary undisclosed

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As a Customer Service Tean Lead, you'll play a pivotal role in leading a dynamic team and ensuring they consistently meet performance metrics through coaching, motivation and accountability. Here is what's waiting for you:

  • Monitor daily work and attendance, coach team members and drive performance improvements.
  • Maintain service quality to delight our customers
  • Proactively addressing performance issues, facilitating shift transitions and upholding unwavering integrity is all part of the exciting role you'll play in our team