One Week Administrative Assistant & Tour Guide

ABOUT US

Workow Canada is dedicated to delivering meticulous administration services that cater to a diverse range of needs. With a primary focus on comprehensive support, tier-1 assistance, inventory management, personnel oversight, and customer service aid, we ensure seamless operational efficiency for various businesses.

In addition to our core services, we prioritize skill development through dedicated training programs in office administration, business support, AV and IT equipment diagnosis, and office suite applications. This commitment to growth not only empowers our team but also positions us as a leader in shaping the landscape of administration services.

POSITION

We are currently seeking a dynamic individual to serve as both a Administrative Assistant and Tour Guide and to assist a group of 3 to 5 team members from February 4th, 2025 to February 10th, 2025 in Kuala Lumpur.

Please note that this is a contract position, and interested applicant must submit a resume, time availability and an up to 3-minute self introduction video to our email. Application without the required items will NOT be reviewed.

JOB DESCRIPTION:

As part of our team, you will be responsible for:

Administrative Assistant Duties:

• Serve as the main point of contact for logistical needs, including coordinating schedules, reservations, and communication with external parties.
• Handle any travel-related tasks, such as booking additional services, rescheduling activities, or confirming reservations.
• Keep detailed notes of the group's preferences, questions, or challenges for post-visit feedback.
• Assist with any administrative tasks as directed by team members, such as documentation or tracking expenses.
• Support on-the-go problem-solving for any unexpected challenges that may arise during the tour or daily plans.
• Provide assistance to office users in configuring and testing IT and audio-visual equipment, including computers, projectors, screens, and related items.
• Maintain an organized and meticulously maintained facility environment.
• Collaborate with the IT and Admin Specialist to troubleshoot and resolve technical issues.
• Act as the primary contact for office users, ensuring effective communication and support.
• Coordinate and oversee event logistics, encompassing boardroom arrangements, catering, and setup prerequisites.
• Manage incoming calls and actively participate in operational meetings.
• Communicate pertinent updates to relevant stakeholders and offer management insights.
• Ensure the readiness of the venue and contribute to day-to-day operational activities.
• Assist stakeholders in resolving technical challenges, encompassing internet connectivity and utilization of Microsoft Office Suite.
• Undertake additional responsibilities as delegated.

Tour Guide Duties:

• Plan, coordinate, and lead engaging tours of Kuala Lumpur's top attractions, cultural landmarks, and local experiences.
• Provide insightful information about the city’s history, culture, and lifestyle to enrich the group’s visit.
• Ensure adherence to the itinerary while remaining flexible to accommodate the group’s preferences and needs.
• Assist with transportation, ticket purchases, and other logistical arrangements to ensure a smooth tour experience.
• Maintain a friendly and professional demeanor while ensuring the safety and comfort of the group.

QUALIFICATIONS:

The ideal candidate must:

• Proficiency in multitasking and working independently
• Demonstrated enthusiasm for learning and development
• Proven experience as a tour guide, admin assistant, or in a similar dual role.
• Strong knowledge of Kuala Lumpur's culture, attractions, and local transportation.
• Excellent communication and interpersonal skills with the ability to interact with a diverse group.
• Strong organizational and multitasking skills, with an ability to adapt to changing schedules or requests.
• Familiarity with booking systems, ticketing, and local resources.
• Customer-service oriented with a friendly and professional demeanor.
• Ability to work flexible hours for the duration of the engagement.
• Physically capable of lifting up to 30 lbs.
• Meticulous attention to detail.
• Proficient in navigating Zoom, Microsoft Teams, and other video-conference platforms.
• Ability to speak and understand Cantonese, Mandarin, and English.

WORK HOURS:

February 4th, 2025 to February 10th, 2025.

This is a one week project and be expected to work from 10:30 am to 7:00 pm daily (actual schedule will be based on the planned itinerary for the group, and depended on the daily activities and tour requirements).

Work time flexibility is required as some evenings or early mornings may be needed to accommodate group needs. Exact hours will be discussed and agreed upon in advance.

Job Types: Temporary, Contract, New-Grad
Contract length: 1 week

Pay: RM700.00 per week

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend jobs

Application Question(s):

• Have you a resume, your time availability and an up to 3-minute self introduction video to [email protected]? Applications that are incomplete and do not include all required items will not undergo the review process.

Language:

• English (Preferred)
• Cantonese (Preferred)
• Mandarin (Preferred)