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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Major Incident Response Analyst

  • Full Time, onsite
  • Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
  • George Town, Malaysia
Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Simplified

Job Responsibilities:

  • Oversee the management of Major Incidents (MIs) by promptly engaging relevant teams, coordinating technical bridges and group chats, and providing clear communication to both internal teams and business stakeholders.
  • Collaborate with IT infrastructure and application support teams to ensure rapid MI resolution and efficient handling of subsequent problem investigations.
  • Analyze incident trends to identify and mitigate recurring Major Incidents.
  • Maintain accurate and up-to-date data on Major Incidents and Problem Investigations to enable precise metrics and reporting.
  • Participate in a weekend on-call rotation to provide continuous support.

Job Requirement:

  • Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
  • A minimum of 5 years of relevant experience in IT operations.
  • ITIL Foundations Certification is mandatory.
  • Strong knowledge of ITIL processes, including Incident Management, Major Incident Management, Problem Management, and Change Management.
  • Experience working in a 24/7 operational environment, with the flexibility to handle on-call duties.
  • Proven ability to navigate complex, challenging, and ambiguous scenarios individually or within a team.
  • Availability to work rotating shifts as required.

Job Type: Contract
Contract length: 12 months

Pay: RM5,000.00 - RM9,000.00 per month

Benefits:

  • Additional leave
  • Health insurance

Schedule:

  • On call
  • Rotational shift

Supplemental Pay:

  • Performance bonus
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