Supervisor

Job Summary

We are seeking a proactive and experienced Logistics Supervisor to oversee our supply chain operations, catering to both B2B and B2C channels. The ideal candidate will have a strong background in logistics management, a track record of ensuring efficient operations, and the ability to lead a team in a fast-paced environment. This role involves managing daily operations, optimizing processes, and ensuring seamless coordination between suppliers, warehouses, and end customers.

Key Responsibilities

• Operations Management:
• Plan, implement, and oversee logistics workflows for B2B and B2C operations.
• Manage the movement of goods, ensuring timely deliveries to business clients and consumers.
• Optimize order fulfillment processes to maintain high accuracy and efficiency levels

Team Leadership:

• Supervise and mentor logistics staff, including drivers, warehouse workers, and coordinators.
• Schedule and assign daily tasks to ensure smooth operations.
• Conduct performance reviews and implement training programs.

Inventory and Warehouse Management:

• Monitor inventory levels and coordinate with procurement teams to prevent stockouts or overstocking.
• Ensure proper storage, handling, and tracking of goods in the warehouse.
• Implement strategies to optimize warehouse space and reduce costs.

Customer Coordination:

• Maintain strong relationships with B2B clients and B2C customers.
• Address and resolve delivery issues, delays, or complaints promptly.
• Collaborate with the sales and customer service teams to align logistics with business goals.

Performance Monitoring and Reporting:

• Track key performance indicators (KPIs) such as delivery times, cost efficiency, and customer satisfaction.
• Prepare regular reports and present insights to management for decision-making.
• Implement continuous improvement initiatives to enhance operational performance.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience (3-5+ years) in logistics management, with exposure to both B2B and B2C operations.
• Strong leadership and team management skills.
• Proficiency in logistics software and ERP systems (e.g., SAP, Oracle, or similar).
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills.
• Familiarity with industry regulations and safety standards.

Preferred Skills

• Certification in Logistics or Supply Chain Management (e.g., APICS, CILT, or equivalent).
• Experience with e-commerce logistics and last-mile delivery.
• Knowledge of lean logistics and process optimization techniques.

Work Environment

• May require extended hours during peak periods.

Job Types: Full-time, Permanent, Contract

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Expected Start Date: 01/31/2025