Sale Assistant (Pet Shop)

关于公司：

在Ank Pets House，我们不仅仅是一家宠物用品商店；我们是一家热爱宠物的家庭，使命是让每只尾巴摇摆，每颗心灵都能愉悦！我们对毛茸茸朋友的热情驱使我们创造一个超级温馨的空间，让宠物和它们的主人感到宾至如归。我们提供顶级的食品、配件和服务，让我们的四条腿小伙伴快乐健康。加入我们的团队，成为一个真正在宠物社区中产生影响的运动的一部分！让我们共同为我们的毛茸茸伙伴创造一个更快乐、更健康的世界！

您为什么会喜欢在这里工作：

活力工作文化：沉浸在一个有趣、年轻、充满活力的环境中，创造力和热情在这里闪耀！每一天都是享受您所做的事情，同时产生影响的机会！

宠物天堂：整天被可爱的宠物包围！与动物互动，在友好和热情的氛围中分享您对宠物护理的热爱。

大梦想：加入我们，踏上激动人心的成长旅程！我们计划扩展我们的业务，甚至计划在马来西亚证券交易所上市。前途无量！

职业成长：我们相信您！我们提供丰富的学习和成长机会，致力于培养团队内部的人才。您的抱负很重要，我们会支持您的职业发展！

关于角色：

作為銷售助理，您將成為我們店鋪充滿活力的門面！您的使命是為到店的顧客提供優質的客戶服務，協助銷售寵物及相關產品，回應顧客詢問，並以專業態度完成收銀工作。您對動物的熱愛和出色的溝通技巧，將為每位光臨的寵物主人創造愉快的購物體驗。準備好迎接毛茸茸的小夥伴，為愛寵之人帶來更多的歡樂吧！

职责：

· 卓越的客户服务：热情地迎接并协助到店顾客，创造难忘的购物体验，鼓励顾客的忠诚与重复光临。

· 吸引人的销售支持：利用您对宠物的热情提供个性化的推荐，并教育顾客了解我们丰富的产品，确保满足他们宠物的需求。

· 准确的收银工作：高效而准确地管理销售交易，处理现金和信用卡付款，同时保持收银区域的整洁有序。

· 有效沟通：通过各种渠道及时回应顾客咨询，提供清晰和有用的信息，以增强顾客满意度并建立良好关系。

· 团队合作与持续学习：与团队成员紧密合作，维持积极的商店氛围，同时积极参与培训课程，以了解宠物护理趋势并提升您的技能。

要求：

· 至少拥有SPM或同等资格。

· 对宠物有真正的热情，表现出对动物护理和福利的热情。

· 能够在快节奏的环境中工作，并高效处理多项任务。

· 愿意灵活工作，包括周末和节假日。

技能和能力：

· 客户服务导向：友好和易接近的态度，确保提供优质的服务，让顾客留下深刻印象。

· 销售能力：自信地推广和销售产品，帮助顾客为他们的宠物做出明智的选择。

· 同理心：理解和分享宠物主人的感受，表现出对他们需求和担忧的关心和支持。

· 适应能力：灵活调整以应对变化的优先事项，并迅速了解新产品。

好消息：

· 快速晋升：熠熠生辉！我们喜欢发现人才并快速晋升。

· 有吸引力的佣金结构：努力工作，快乐玩乐！因您出色的客户服务而享受丰厚佣金。如果你相信自己的能力，每月轻松赚取超过RM5,000！

·

· 充满活力的氛围：准备迎接一个充满乐趣和惊喜的快节奏环境。

· 工作时间：每周工作6天

我们的客户正在寻找具备友好态度和对宠物的真正热爱的候选人，并在繁忙的零售环境中有强烈的学习愿望。他们提供丰富的成长和发展机会。如果您对加入一个重视客户满意度和团队合作的充满活力的团队感到兴奋，我们期待您的来信！

EA License: JTKSM1333

About the company:

At Ank Pets House, we’re not just a pet supplies store; we’re a pet-loving family on a mission to make tails wag and hearts purr! Our passion for furry friends drives us to create a super welcoming space where pets and their humans feel right at home. We offer top-tier food, accessories, and services to keep our four-legged buddies happy and healthy. Join our crew and be part of a movement that’s all about making a real impact in the pet community! Together, let’s create a happier, healthier world for our furry companions!

Why you'll love working here:

Vibrant Work Culture: Dive into a fun, young, and energetic environment where creativity and enthusiasm shine! Every day is a chance to enjoy what you do while making a difference!

Pet Paradise: Surround yourself with adorable pets all day! Connect with animals and share your love for pet care in a friendly and engaging atmosphere.

Big Dreams: Jump on board as we embark on an exciting journey of growth! We’re planning to expand our operations and even aim for a public listing on Bursa Malaysia. The sky's the limit!

Career Growth: We believe in YOU! With plenty of opportunities to learn and grow, we’re committed to nurturing talent from within our team. Your ambitions matter, and we’re here to support your career journey!

About the role:

As a Sales Assistant, you’ll be the vibrant face of our store! Your mission? To provide awesome customer service to our walk-in customers, assist in the sales of pets and pet products, respond to inquiries, and handle cashier duties with flair. Your passion for animals and stellar communication skills will create a positive shopping experience for every pet parent that walks through our doors. Get ready to make some furry friends while bringing joy to pet lovers!

Responsibilities:

· Exceptional Customer Service: Greet and assist walk-in customers with enthusiasm, creating memorable shopping experiences that encourage loyalty and repeat visits.

· Engaging Sales Support: Use your passion for pets to provide personalized recommendations and educate customers about our diverse range of products, ensuring their pets' needs are met.

· Accurate Cashier Duties: Manage sales transactions efficiently and accurately, handling cash and credit card payments while maintaining an organized checkout area.

· Effective Communication: Respond promptly to customer inquiries through various channels, offering clear and helpful information to enhance satisfaction and foster relationships.

· Team Collaboration and Continuous Learning: Work closely with team members to maintain a positive store atmosphere, while actively participating in training sessions to stay informed about pet care trends and improve your skills.

Requirements

· Possess a minimum SPM or equivalent qualification.

· A genuine passion for pets, demonstrating enthusiasm for animal care and welfare.

· Ability to work in a fast-paced environment and handle multiple tasks efficiently.

· Availability to work flexible hours, including weekends and holidays.

Skills and Competencies:

· Customer Service Orientation: A friendly and approachable demeanor, ensuring excellent service that leaves a lasting impression on customers.

· Sales Acumen: Ability to promote and sell products confidently, helping customers make informed choices for their pets.

· Empathy: Ability to understand and share the feelings of pet owners, demonstrating compassion and support in their needs and concerns.

· Adaptability: Flexibility to adjust to changing priorities and the ability to learn about new products quickly.

Good-to-know:

· Fast-Track Promotion: Shine bright! We love to spot talent and reward it with quick promotions.

· Attractive Commission Structure: Work hard, play hard! Enjoy a sweet commission for your awesome customer service. Easily get more than RM5K per month if you do your job well!

· Dynamic Vibes: Get ready for a fun, fast-paced environment full of surprises.

· Work Schedule: 6 days

Our client is looking for candidates who possess a friendly attitude and a genuine love for pets, along with a strong eagerness to learn in a bustling retail environment. They provide ample opportunities for growth and development within the pet care sector. If you're enthusiastic about joining a vibrant team that values customer satisfaction and teamwork, we’d love to hear from you!

EA License: JTKSM1333

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month