Customer Service Executive

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original

Simplified

Duties and Responsibilities

Ensure routine and scheduled tasks are carried out
To be stationed at each respective areas as assigned
To assist customers and patients and attend to all their enquiries
To direct customers to their desired locations
To provide support and assistance to the other departments (where required)
To control crowd at the lift areas
To assist customers to fill up the Patient Experience via QR code/tablets
To keep updated with all the new information regarding hospitals i.e consultant directories and facilities in the hospitals
To inform the respective department in the event of i.e faulty lift, not enough chairs, single queue system down/ machine out of paper.
Ensure that customer satisfaction is fulfilled and exceed where possible and candidate can achieved by maintaining:
a smile, eye contact and greet customers by addressing them as Sir/Mdm.
To promote teamwork among staff by developing good rapport with other department while carrying out duties
Be proactive in assisting the customers
Ensure proper and clean attire during working hours
Maintain personal hygiene

Job Requirements

Candidates with limited experience or Student on semester break are encouraged to apply, training will be provided.
For student applications, must be able to commit 3 months contract
Willing to work in Sungai Long, Cheras
Jobs required a lot of standing and walking

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits: