Inside Sales Representative, Malaysia (Remote)

Company Overview: Mapsted (www.mapsted.com) is a global leader in innovative location-based technology, distinguished by its proprietary hardware-free solutions. Founded in 2014, the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning. Mapsted has meticulously mapped over one billion square feet of indoor space and holds more than 100 patents, showcasing its commitment to trailblazing innovation. Its unique ability to deliver scalable, beacon-free indoor positioning with an accuracy of 1–5 meters places it at the forefront of the industry.

Position Overview
The Sales Development Representative (SDR) is responsible for identifying and creating new qualified sales opportunities for the sales team. This role requires a strong ability to research prospective clients, initiate outbound communication, and qualify leads to ensure alignment with the company's products and services.

Key Responsibilities

• Lead Generation and Outreach
• Research and identify potential clients through various channels such as LinkedIn, industry directories, and other lead-generation platforms.
• Execute outbound prospecting activities, including cold calls, emails, and social media engagement, to connect with potential customers.
• Qualifying Leads
• Conduct initial conversations to understand the prospect’s business needs, pain points, and goals.
• Evaluate and qualify leads based on defined criteria to determine sales-readiness.
• Pipeline Management
• Maintain accurate and up-to-date records of interactions in the CRM system (e.g., Salesforce, HubSpot).
• Consistently meet or exceed key performance metrics, such as the number of qualified leads and scheduled appointments.
• Collaboration with Sales Teams
• Collaborate with Account Executives (AEs) to transition qualified leads effectively.
• Provide detailed notes and insights about prospects to the sales team for tailored follow-ups.
• Market Insights and Feedback
• Stay informed about market trends, competitor activities, and customer needs.
• Share insights and feedback with the marketing and sales teams to improve strategies and campaigns.

Qualifications and Skills

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 5+ years of experience in sales, customer service, or related fields.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Familiarity with CRM software and sales engagement tools.
• Resilience and persistence in handling objections and rejections.
• A self-starter with a goal-oriented mindset and a passion for sales.

Job Type: Full-time

Experience:

• B2B sales: 5 years (Required)