ADMIN ASSISTANT

POSITION PURPOSE

The Retail Support Admin helps support the daily administrative and operational needs of the retail department. The ideal candidate will play a key role in ensuring smooth retail operations by handling tasks such as customer service support, promotional material management, data entry, and interdepartmental coordination.

POSITION DESCRIPTION

• Customer Support and Investigations:
• Assist in investigating and resolving customer return issues promptly and accurately.
• Promotional Material Management:
• Distribute POP (Point of Purchase) materials and flyers to all retail shops.
• Handle the lamination of POP materials as needed.
• Pricing and Data Management:
• Update promotional pricing for retail products.
• Maintain and update customer data records.
• Procurement and Supplies Management:
• Request quotations and place orders for items such as official receipts, plastic bags, uniforms, and other necessary supplies.
• Prepare and distribute stationery and photocopied forms requested by retail shops.
• Invoice and Reporting:
• Prepare and issue Tax Invoices, Proforma Invoices, and other necessary invoices.
• Generate and compile reports as required.
• Purchase Orders and Price Labels:
• Issue Purchase Orders (PO) for the retail department.
• Print price labels for all retail shops to ensure accurate pricing.
• General Administrative Duties:
• Maintain organized filing systems for all retail documentation.
• Liaise with internal departments and address retail-related inquiries.
• Perform other administrative tasks as assigned.

POSITION REQUIREMENTS

· SPM/Diploma/Degree/ in Retail Management, Business Admin or equivalent.

· Proficient in MS Excel, Words, and Powerpoint and for those with knowledge in ERP specifically Pronto System will be an added advantage.

· Able to work independently with strong initiative, committed and also capable in working as a team to meet the timelines.

· Able to communicate with various level of people.

· Able to work in a fast pace environment and meeting deadline.

Job Type: Full-time

Pay: RM2,000.00 - RM2,200.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave

Schedule:

• Monday to Friday