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Internship in Client Success

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Start Your Career Journey: Internship in Client Success at Vertex Mastery

Are you passionate about helping others achieve their goals? Do you aspire to build meaningful relationships and contribute to creating transformative experiences for clients? Join Vertex Mastery as a Client Success Intern and be part of a team that empowers businesses and individuals to thrive!

About the Role

As a Client Success Intern, you’ll gain hands-on experience in delivering exceptional client service while developing skills that prepare you for a successful career. Your responsibilities include:

  • Client Support: Assist in preparing for and participating in client consultation sessions, ensuring clear communication of objectives and outcomes.
  • Scheduling Assistance: Manage appointment scheduling, follow-ups, and reminders to support seamless coordination between clients and the team.
  • Client Onboarding: Support new clients through the onboarding process, ensuring a smooth and welcoming experience.
  • Progress Monitoring: Help track client progress, gather feedback, and celebrate milestones alongside the team.
  • Data Insights: Assist in collecting and analyzing client feedback, preparing reports to uncover opportunities for improvement.
  • Event Participation: Contribute to the planning and execution of events, ensuring an exceptional client experience both in-person and virtually.
  • Collaboration: Work closely with the client success team to align efforts and deliver consistent, high-quality service.

About You

We’re looking for enthusiastic and motivated individuals eager to learn and grow in a dynamic environment:

  • Educational Background: Pursuing a degree in business, communication, customer service, or a related field.
  • People-Oriented: You enjoy connecting with others and take pride in contributing to their success.
  • Organized and Efficient: You excel at managing tasks, meeting deadlines, and juggling priorities.
  • Strong Communicator: You convey ideas clearly and confidently, whether written or spoken.
  • Detail-Focused: You’re attentive to details and committed to delivering quality outcomes.
  • Problem Solver: You approach challenges proactively and think creatively to find solutions.
  • Quick Learner: You adapt easily to new situations and embrace opportunities to grow.
  • Team Player: You thrive in collaborative environments and are eager to support your team.
  • Language Skills: Proficiency in Mandarin and English is a bonus for effective communication with diverse clients.

Why Join Vertex Mastery?

  • Hands-On Experience: Dive into real-world sales admin tasks and gain practical skills.
  • Learning Opportunities: Access guidance from industry experts and take the first steps towards a successful career.
  • Vibrant Culture: Work with a team that values creativity, collaboration, and work-life balance.
  • Future Opportunities: Impress us, and you might just land a full-time role after your internship.

Ready to Start Your Journey?

Apply now and take the first step towards a rewarding career with Vertex Mastery!

Job Types: Full-time, Internship, Fresh graduate
Contract length: 3 months

Pay: RM700.00 - RM1,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus