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Customer Service -work in Singapore (SGD2800-SGD3500)

RM 9,000 - RM 11,000 / month

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Job Descriptions:

-Provide stellar after-sales support to our drivers, ensuring they have a smooth ride.

-Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.

-Regularly follow up with drivers to gather feedback and check on their experience.

-Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.

-Keep customers updated on the latest promotion and product.

Job Requirements:

-At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service

-A passion for helping and interacting with people.

-Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.

-Excellent communication skills and proactive, empathetic approach to customer service.

-Can work Mon-Fri and half day Saturday/Sunday

Job Types: Full-time, Permanent

Pay: RM9,000.00 - RM11,000.00 per month

Schedule:

  • Fixed shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus

Experience:

  • Customer Care: 1 year (Preferred)

Language:

  • Mandarin (Required)