Customer Service -work in Singapore (SGD2800-SGD3500)
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Descriptions:
-Provide stellar after-sales support to our drivers, ensuring they have a smooth ride.
-Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
-Regularly follow up with drivers to gather feedback and check on their experience.
-Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
-Keep customers updated on the latest promotion and product.
Job Requirements:
-At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service
-A passion for helping and interacting with people.
-Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
-Excellent communication skills and proactive, empathetic approach to customer service.
-Can work Mon-Fri and half day Saturday/Sunday
Job Types: Full-time, Permanent
Pay: RM9,000.00 - RM11,000.00 per month
Schedule:
- Fixed shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
Experience:
- Customer Care: 1 year (Preferred)
Language:
- Mandarin (Required)