Junior Compliance (Mandarin speaker) : igaming industry_Permanent-Work From Home (Up to RM4,000)

Additional Information :
Basic salary up to RM4,000
Able to work rotational shifts and during Public Holidays with double pay
Working shift : 8:00AM - 6:00PM / 1:00PM - 11:00PM / 10:00PM - 8:00AM
8 days off in a month
KPI incentives, Year End bonus, Performance bonus, Company reward trip and Long service house allowance
Permanent Fully work from home

Key Responsibilities

• Daily monitor customers' applications, transaction patterns, and activities to ensure meeting compliance standards.
• Inquire and escalate to the relevant department to verify possible fraud or suspicious customer activities.
• Maintain and update internal reports, highlighting abnormalities and escalating them with detailed remarks to the F&R department.
• Assist customer service team on customer activities queries. Escalate cases to superior for confirmation and approval.
• Maintain the target handling time of task completion set by management.
• Support ad hoc tasks as assigned by the leader or immediate supervisor.

Requirements

• Minimum SPM qualification or higher.
• Strong time management and problem-solving skills.
• Capable of multitasking and working independently.
• Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work
• 1 year working experience in compliance, fraud & risk or related roles.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Are you able to read and write in Mandarin?
• When is your availability date to join?

Experience:

• compliance, fraud & risk: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)