Epicareer Might not Working Properly
Learn More

Insurance Inbound Contact Centre Executive

  • Full Time, onsite
  • Agensi Pekerjaan Hays (Malaysia) Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 3,000 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Responsibilities:

  • Manage customer's expectations and display ownership for customer's requests
  • Liaise with appropriate departments to resolve issues brought up by customers
  • Keep up-to-date on new or enhanced products / services in order to maintain a high level of quality service to customers
  • Support Team Leader and Managers to continuously review processes, identify and resolve service gaps through constructive feedback and implement process improvements where appropriate

Requirements:

  • Malaysian
  • Speak English or Mandarin
  • Min 1 year of Customer Service experience in inbound call servicing field
  • Good Communication skill

Job Types: Full-time, Permanent, Contract

Pay: From RM3,000.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Inbound Call Centre: 1 year (Required)

Location:

  • Kuala Lumpur (Preferred)