Internal Sales Support

Job Description:

• Order Processing: Accurately process sales orders, ensuring timely and correct delivery.
• Customer Interaction: Respond to customer inquiries, provide product information, and assist with any issues related to orders.
• Sales Coordination: Collaborate with the sales team to prepare quotations, proposals, and other sales documents.
• Data Management: Maintain and update customer records, sales data, and other relevant information in the CRM system.
• Reporting: Generate and distribute regular sales reports, tracking performance metrics and sales targets.
• Inventory Coordination: Monitor stock levels and coordinate with the warehouse team to ensure product availability for customer orders.
• Support Sales Team: Assist the sales team with scheduling meetings, preparing presentations, and any other tasks to help them achieve their sales targets.
• Documentation: Handle all necessary paperwork, including contracts, invoices, and shipping documents.
• Customer Service: Provide after-sales support to ensure customer satisfaction and handle any follow-up requests.
• Additional Duties: Perform other assignments as directed by your superior.

Job Requirements:

• Candidate must possess at least diploma in Business Administration, Marketing or equivalent field.
• Proficiency in Microsoft Office.
• Possesses good communication, attention to detail and thorough.
• Good command of English and Bahasa Malaysia (ability to communicate in Mandarin is added advantage).
• Energetic, motivated and proactive person who gets things done.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,300.00 per month

Benefits:

• Additional leave
• Maternity leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus