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Business Analyst

Salary undisclosed

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Job Summary:

As Business Analyst, you are responsible to perform requirement study, prepare the scope of work, mapping and converting the business requirements to a functional specification for technical development. Perform system testing to ensure systems are functioning as per documented requirements and conduct training to end-users. Act as second-level backup support to IT Servicedesk in resolving reported incidents if required.

Job Responsibilities:

  • Application Support – the second line of support on all IT applications if required
  • Business Analysis – understanding the business process and systems functionalities; responsible to gather user requirements; mapping & documenting existing business processes (operational & system); business process re-engineering; defining the functional specifications of the business systems; the window person in formulating feasible solutions to user
  • Quality Assurance – Ensure changes to business systems are well tested before deployment or implementation
  • User Management – liaison as the primary contact point with business operation users
  • Any additional/ad-hoc task as assigned by immediate superior

Qualifications:

  • Candidate must possess at least a Bachelor’s Degree in computer science or related IT field
  • A minimum of 2 years working experience with a combination of hands-on implementation support, business process analysis
  • Ability to work under time pressure, manage multiple groups of users while maintaining a positive and patient attitude
  • Good problem solving and analytical skills
  • Excellent command of both written and spoken English
  • Comfortable with process/functional documentation
  • Self-motivated with attention to detail
  • Organize own workload, set priorities and work within deadlines
  • Excellent organization, communication and interpersonal skills
  • Ability to process assignments in an efficient, accurate and timely manner
  • Able to work with minimum supervision, as well as able to contribute to the team development
  • Professional certification will be an added advantage

Working Hours:
Monday to Friday 8.30 am - 6.00 pm
Saturday 8.30 am - 1.00 pm (Alternate Saturday)

Job Type: Full-time

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Required)

Language:

  • Mandarin (Preferred)

Work Location: In person