SOC Analyst L2

Job Description – Cybersecurity Analyst Team: Monitoring/Support Designation: Cyber Security Analyst Job Role: Monitor and Detect Security Alerts while supporting Microsoft

security and compliance technologies based on customer requirements and industry knowledge

Experience: Minimum 3 to 5 years of experience working in a Security

Operation Centre in terms of monitoring, detecting and analyzing security solutions

Employer: vCyberiz Private Limited, Cyberjaya Job-Location: Cyberjaya, Selangor.

Shifts: The resource will have to work from office (Mandatory) and come

in a 24x7x365 rotational shift. Role: The Cybersecurity Analyst will report to the DFIR Lead or SOC Manager as part of Cyber Defence Center at vCyberiz office in Bangalore. The primary function is to monitor, detect and analyze security alerts and provide resolution based on alert diagnosis. Responsibilities: The Cybersecurity Analyst would carry out the following responsibilities:

Perform health checks on security solution regularly and help detect incidents before there is any impact

Monitor and measure system resources, and if needed, resolve Issues related to security incidents related to emails, changes and problem tickets;

Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution;

Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution

Troubleshoot security related service issues as they occur and follow up with after action reviews; and

Follow Incident, Request, Problem, Change and Access Management processes based on ITIL and our IT-service management tool.

Experience: Experience in designing, implementing, supporting and delivering security solutions

such as Microsoft Security and Compliance solutions such as M365 Defender for

Endpoint, Defender for Cloud, MS Purview, MS Entra, Sentinel SIEM, DLP, Email and Web Security, SPAM filtering, Vulnerability Scanning etc.

Requirements:

Have a good experience in the following: Microsoft Security and Compliance (Mandatory) Sentinel SIEM

Have a good understanding of ticket management and service requests Should have implemented solutions for global customers Have a good understanding of Security Operations and Service Delivery Awareness and expertise of using at least 1 Enterprise Ticketing system such as

Service Now ITIL v4 processes in supporting Security Solutions and Service Delivery

Qualifications (Mandatory):

Engineering Degree in Computer Science or Technical Degree with certifications in Information Technology or Information Security

Excellent English communication skills; Qualifications:

Cisco certifications such as CCNA Technical Certifications such as SC-200, SC-100, SC-400, AZ-900

Skills and Abilities:

Good command in English, other foreign languages are a plus; Good cross-cultural communication skills; Ability to lead a team of security specialists and analysts; Ability to interact with various teams and customer; Be a Team Player and Fast Learner; Share best practices and proactively suggest continuous improvement; Escalate operational issues to management when needed; Willing to work in 24x7 shifts

Performance Criteria:

Security Delivery team meets the agreed Service Level with customers. Help to keep Service Delivery documentation up to date.