Deposit Product and Portfolio Assistant Manager

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In Wealth and Personal Banking (WPB) , we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the Wealth and Personal Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for Wealth and Personal Banking

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Deposit Product and Portfolio Assistant Manager.

Principal Responsibilities:

• Support the management of the full spectrum of deposit products, contributing to the development of the product roadmap and portfolio growth strategies.

• Assist in crafting innovative product propositions and executing strategies to drive portfolio growth through new product launches, initiatives, and aligned business activities.

• Collaborate with stakeholders to enhance operational frameworks and support process improvement initiatives.

• Work closely with marketing and segment teams to design and implement acquisition and retention campaigns, as well as other promotional programs.

• Assist in managing pricing strategies and monitoring margins to meet financial objectives.

• Conduct market and competitor analysis to provide insights and identify opportunities for portfolio enhancement.

• Ensure compliance with regulatory, system, and promotional reporting requirements.

• Provide day-to-day support for product and service inquiries from branches and contact centers, ensuring prompt issue resolution

• Experience in product management and product development processes is a plus.

• Strong analytical, project management, communication, and interpersonal skills.

• Comprehensive operational knowledge with a clear understanding of the end-to-end product lifecycle.

• Ability to work independently with minimal supervision while excelling as a team player.

• High proficiency in Microsoft Office applications, especially Word, Excel, and PowerPoint, for reporting and presentations.

• Self-motivated with a high level of drive, initiative, and commitment.

• Resourceful, innovative, and adept at problem-solving.

• Strong commitment to meeting tight deadlines and overcoming challenges.

• Strategic thinker with the ability to execute plans effectively.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

Opening up a world of opportunity

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Issued by HSBC Bank Malaysia Berhad