OUTLET SUPERVISOR (AI-CHA ICE CREAM & TEA)

* The duties shall include the performance of all the duties of Service Crew in F&B industry and shall report to the Store Director / Manager. * Greet the customers and provide best service to the customers. * Fully understand all menus and able to explain all products clearly to customers. * Preparation of Ice Cream, beverages and other products at store and serve to customers accordingly. * Responsible for opening and closing of the store. * Ensure good product control and usage control in store. * Preparing every single products by following AI CHA SOP to ensure our product quality consistency. * Ensure the store (internal & external area) clean and tidy always, provide clean and comfortable environment to our customers. * Conduct daily stock count and ensure sufficient raw materials for daily store sales. * Ensure daily store operations can be carry out smoothly. * Receive and process customer payments at cashier counter. * Manage outlet crews job aspects & their work schedules * Train outlet crews on their job aspects Benefits: Opportunities for promotion Professional development Yearly bonus Training & certifications Overtime Pay