MANAGER

Job Summary: The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals. Supervisory Responsibilities: • Hires and trains qualified candidates for entry-level roles. • Oversees the day-to-day workflow of the branch. • Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate. Duties/Responsibilities: • Collaborates with other branch and district managers to set reasonable sales and/or retail goals. • Collaborates with district manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations. • Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives. • Identifies training needs and opportunities; develops and implements a plan for meeting those needs. • Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff. • Participates in community activities to promote the organization and to build goodwill. • Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns. • Assists with start-up, development, and growth of new branches as needed. • Performs other related duties as assigned.