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Junior English Customer Service - CI02

  • Full Time, onsite
  • Agensi Pekerjaan Career International FOS Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,600 - RM 3,000 / month

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Job Details:

  • To provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.
  • To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.
  • To resolve customer issues efficiently and effectively, ensuring their satisfaction and retention.
  • To accurately record customer interactions and transactions while maintaining confidentiality and data security.
  • To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions.

Job Requirements:

  • Open for SPM and above
  • Fresh graduates are welcome to apply (Only for Diploma and Degree)
  • Experienced will be added advantage
  • B2 English with good communication skills
  • Interested with Banking Industry

Job Types: Full-time, Fresh graduate

Pay: RM2,600.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • When is the earliest you can start work if selected?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • English (Preferred)

Expected Start Date: 01/20/2025