Epicareer Might not Working Properly
Learn More

Customer Service Internship (CRM)

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Responsibilities:

  • Assists in customer’s inquiries/complaints.
  • Acknowledging and resolving customer complaints.
  • Assist in following up to ensure that appropriate actions were taken on customer’s requests.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining positive and professional attitude toward customers at all times.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
  • Assist in monthly outlet visit for investigation on customer’s feedback.
  • Perform other duties as required or assigned.

Requirements:

  • Diploma/Bachelor's degree in Management,Business Admin, Mass Communication,Public Relations (PR) or any related field.
  • Excellent communication skills and be able to interact with all levels of personnel.
  • Must be willing to work at Menara KK, Bandar Tasik Selatan KL.
  • Candidates be able to speak Mandarin is advantages.
  • Internship period must be 3 months and above.

Job Type: Internship

Pay: RM1,000.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you available for Face-to-Face Interview? (Menara KK, Bandar Tasik Selatan KL)
  • Please state your internship date (start date - end date)