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Retail Sales Assistant

RM 1,900 - RM 2,300 / month

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Working Location: Vivacity Megamall, Kuching.

Job Scope:

  • To drive the trade-in business by encouraging customers to trade-in their mobile devices in return for cash.
  • Assist customer who traded-in their mobile devices in transferring their data from their current mobile devices to their new device, when necessary.
  • To accurately catalogue the trade-in devices into the system and storing them in a secure location. Attend to customers’ inquiries and provide excellent customer service in meeting customer expectation.
  • Resolving customers’ issues and concerns in a timely and professional manner.
  • Attend and manage the trade-in sales, cash register and processing payment.
  • Promoting other mobile solutions based on customer needs.
  • Perform general operations and administration functions.
  • To ensure the retail outlet is clean and tidy, and the product displays are always presentable.
  • To assist in improving store facilities and environment to attract more customers.
  • Perform other ad hoc duties as assigned to you from time to time.

Job Requirements:

  • At least 2 years of working experience in retail.
  • Candidates with experience in mobile device sales will be an added advantage.
  • Excellent communication, customer service and interpersonal skills.
  • Fast learner, able to multi-task, time management, self-motivated and able to work independently with minimal supervision.
  • Strong verbal and written English language.
  • Good working attitude and willing to learn.
  • Able to work on shifts, weekend and public holidays.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM1,900.00 - RM2,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Night shift
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Overtime pay

Expected Start Date: 01/11/2025

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