Marketing& Customer Engagement Intern

• Assist in identifying, reaching out to, and maintaining relationships with Key Opinion Consumers (KOCs).
• Support digital marketing initiatives, including creating content, scheduling posts, and monitoring performance metrics.
• Assist with email marketing campaigns, including drafting content, managing email lists, and analysing campaign results.
• Respond to customer messages or comments on company social media platforms (e.g., Facebook, Instagram, TikTok) and online sales platforms.
• Assist in resolving customer complaints or issues, ensuring a positive experience.
• Track and report the performance of customer engagement activities, digital marketing campaigns, and KOC collaborations.
• Participate in offsite marketing activities, such as event promotions, managing booths, and interacting with customers during events.
• Occasionally participate in LIVE HOST sessions to promote products and engage with the audience on social media platforms.
• Provide administrative support for marketing campaigns, ensuring smooth execution of plans.
• Undertake ad-hoc assignments as and when required.

Requirements

• Currently pursuing or recently completed a degree in Marketing, Business Administration, Data Analytics, or a related field.
• Minimum CPGA 3.0 and above.
• Excellent verbal and written communication skills. Able to communicate in Mandarin would be an added advantage.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in content editing tools such as Canva and CapCut will be an added advantage.
• Familiar with Microsoft Office Suite (Excel, Word, PowerPoint).

Job Type: Internship
Contract length: 3 months

Pay: RM1,000.00 per month

Schedule:

• Monday to Friday